Terms & Conditions

1. General Information
For all your orders in the context of this online offer Unovista Imports & Exports Inc. is your contracting partner. All services from us to the customer are carried out based on the general terms and conditions given below. These underlie all offers and agreements between Unovista Imports & Exports Inc. and the customer and are accepted for the duration of the whole business relationship. Opposing or deviating conditions of the buyer are only binding if Unovista Imports & Exports Inc. has agreed to them in writing.
 

 2. Standard Terms

(1) The “offers“ contained on the website, in the online store, represent a non-binding invitation for the customer to place an order with Unovista Imports & Exports Inc.

(2) By filling out and sending an order form on the internet, the customer makes a binding offer for a contract of sale or, as the case may be, a contract for work and materials. Unovista Imports & Exports Inc. sends an order confirmation via e-mail to the customer. The order confirmation does not represent an acceptance of the offer, but shall only acknowledge to the customer that their order was received by Unovista Imports & Exports Inc. The contract is only accepted when Unovista Imports & Exports Inc. ships the ordered product to the customer and confirms the shipment (shipment confirmation) to the customer in a second e-mail.

(3) Unovista Imports & Exports Inc. reserves the right to reject any received orders for any reason with notice to the customer.

(4) The contract ends with the complete delivery to the customer supplied address through Unovista Imports & Exports Inc. shipment provider. If there is an interruption of delivery, and Unovista Imports & Exports Inc. fails to cover a congruent substitute transaction in a business reasonable timeframe, the customer shall be informed immediately about the non-availability of the service. If the case of the customer having already paid, then the funds paid shall be refunded.
 
 3. Delivery / Shipment

(1) The order will be shipped within three days at the latest. Normally, goods are shipped within a few days. Delivery times and terms of delivery shall only be binding insofar as Unovista Imports & Exports Inc. has expressly agreed to such in writing. Typical, delivery times are 6-8 days, but can take up to 2 weeks in certain circumstances.

(2) Delivery is available to any Country in North America, Europe and Asia.

(3) Delivery shall be conducted by a shipment service provider chosen by Unovista Imports & Exports Inc. The customer has to pay standard shipping costs which may depend on order value, and where the order is shipped to. 
 
 4. Prices

(1) The stated prices are final. They include the taxes arising from the transaction. Shipping and handling are billed separately and shown separately on the invoice. The shipping address and order amount is decisive for location determination. 

(2) The customer has to pay shipping and handling, which may depend on order value and the delivery location. 

(3) Purchase price, along with shipping and handling charges are immediately payable, without deduction.
 
 5. Payment

(1) Payment will be carried out according to the customer´s choice of either direct debit, credit card, advance payment or other payment methods. Unovista Imports & Exports Inc. reserves the right to limit the method of payment chosen by the customer depending on order value, shipment region or other objective criteria.

(2) In case of the method of payment chosen by the customer not being practicable, where Unovista Imports & Exports Inc. has met its contractual obligations, in particular if it is the case that a direct debit from the customer´s account is not possible due to a lack of funds or provision of wrong information, then the customer shall reimburse any additional costs incurred by Unovista Imports & Exports Inc. or a third party which carried out the transaction. 

(3) Unovista Imports & Exports Inc. is entitled to make use of the services of trustworthy third parties for the handling of the payment:

a) If it comes to a default of payment of the customer, Unovista Imports & Exports Inc. is allowed to assign its claims to a debt collection agency and transfer the personal data required for the handling of payments to these third parties.

b) In the case of intervention of third parties in the handling of payments, then payment in relation to Unovista Imports & Exports Inc. only counts as made if the amount has been provided contractually to the third party, so that the third party can dispose of it as it sees fit.
 
 6. Conditional Sale

(1) Up to the payment of any monies owed to Unovista Imports & Exports Inc. and the order is shipped, the goods remain the property of Unovista Imports & Exports Inc.
(2) The customer is obliged to handle the product with care up to the transfer of ownership.
 
 7. Guarantee

(1) Information, drawings, figures, technical data, specifications of weight, measurements and services, which are contained in brochures, catalogues, newsletters, ads or price lists only are of an informational nature and colors may vary as per actual product and the picture.

(2) As far as there is a defect in the goods which falls under warranty, the customer shall be entitled to a replacement, to cancel the order, or keep the order at a reduced price, agreed by both parties.

(3) Data communication via the internet, considering the current state of the technology, cannot be guaranteed as being flawless und/or available at any time.  

(4) The term of limitation for claims under warranty for the goods provided is within a week  starting from the receipt of such goods. 
 
 8. Limitation of Liability

(1) Unovista Imports & Exports Inc. only bears responsibility for damages, no matter what the legal ground, in the case of deliberate action and gross negligence. Unovista Imports & Exports Inc. liability is limited to the payment of the foreseeable, typically occurring damage.


9. Technical and Design Deviations

When fulfilling the contract, we expressly reserve the right to deviate from the descriptions and information in our brochures, catalogues and other written and electronic documents with respect to material, color, weight, measurements, design or other features, as far as these can be considered reasonable for the customer. Reasonable cause for change may result from fluctuations customary in trade and technical production processes.
 
 10. Data Protection

Unovista Imports & Exports Inc. uses personal data of the customer for appropriate purposes and according to statutory regulations. The personal data given (i.e. name, e-mail address, mailing address, bank details) for ordering products are used by Unovista Imports & Exports Inc. for fulfilment and handling of the contract. This data is treated confidentially by Unovista Imports & Exports Inc. and is not given to any third parties who are not part of the ordering, delivery and payment procedures. The customer shall be entitled to access information on the personal data which Unovista Imports & Exports Inc. has saved about them free of charge. Moreover, they are entitled to the correction of incorrect data, and the blocking and deletion of their personal data, insofar as there is no legal obligation to retain such data.